Returns

Change of mind 

We can accept items back for replacement or refund if they are still sealed in original packaging and in re-saleable condition - but you need to contact us first. This excludes special orders, see below for more information. Please note that the items will be returned at the buyer’s expense and need to be packed safely and securely prior to sending. We cannot provide a full refund if the items are damaged or incomplete upon arrival. Please include your order number on/in your return parcel. Providing us your tracking number and your order number will speed up the process of receiving your refund.

Items (excluding special orders) are eligible for a change of mind refund for 30 days after receiving the item. Once your item has been confirmed for refund and you are supplied a return address, you have another 30 days to send your items back for an eligible refund.

If you wish to exchange an item after the item has been sent, you will need to pay postage for the new item. If you wish to exchange an item, you can contact us through our store contact form.